Privacy policy

Who we are

Stone & Watson Ltd, trading as Active Origins, is the data controller for personal data collected through this website. Registered office: [registered address to be confirmed]. Company number: [company number to be confirmed].

What we collect

• Order details: name, delivery and billing address, email, phone.
• Payment confirmation data (we never see or store full card numbers).
• Customer service correspondence.
• Marketing preferences if you sign up to our emails.
• Usage data from cookies — see our Cookie Policy.

Why we use it

• To process and deliver your order (performance of a contract).
• To handle returns, refunds and customer enquiries.
• To send marketing where you have consented, and you may unsubscribe at any time.
• To protect against fraud and to meet our legal obligations.

Who we share it with

We share data with the service providers needed to run the store — our e-commerce and payment platforms, delivery carriers, and email provider — and with authorities where the law requires it. We do not sell your personal data.

How long we keep it

Order records are kept for as long as required for tax and accounting purposes. Marketing preferences are kept until you unsubscribe.

Your rights

You can request access to your data, correction, deletion, restriction, portability, or object to processing. Email hello@movewithao.com. You also have the right to complain to the Information Commissioner's Office.